1. What materials are your jewellery pieces made from?
Our jewellery is crafted using high-quality materials such as sterling silver, gold vermeil, and precious gemstones. Each piece is carefully tested to ensure durability, shine, and long-lasting beauty.
2. How should I care for my jewellery?
To keep your jewellery looking its best, store it in a dry place, avoid contact with perfumes or harsh chemicals, and clean it gently with a soft cloth after each use.
3. Do you offer custom or personalized jewellery?
Yes! We offer customization options on selected pieces. You can add initials, names, or birthstones to make your jewellery truly one-of-a-kind.
4. What is your shipping and delivery time?
We ship orders within 2–5 business days. Delivery times vary based on your location, but most customers receive their orders within 7–10 days.
5. What if my jewellery arrives damaged or I’m not satisfied?
If your order arrives damaged or doesn’t meet your expectations, please contact our support team within 7 days of receiving it. We’ll be happy to arrange a replacement or refund according to our return policy.